Today’s businesses face great challenges in terms of competition and market saturation. But when it comes to advanced technologies, they are empowered enough to stay ahead of the curve at all times. Of course, that is when they make use of the right tools in the right way.
Repair businesses are no different, as they are also running the race for accelerated internal operations and automated processes. Therefore, growing your repair business in such a time when the grounds are neutral for everyone is down to your business strategy.
Inventory management is one of the areas where repair businesses simply cannot compromise. Without repair shop inventory software, you are always in a puzzle and can never guarantee your customers the timely delivery of their repair orders. And this is just the beginning of the issues arising from manual inventory tracking.
Automated Inventory Management
You need to be aware of the number of spare parts in your inventory to provide customers with a realistic ETA. For this reason, the repair order software you use to track inventory must be fool-proof. Instead of relying on manual counting, which not only slows down the process but is also prone to human error, you need to invest in an inventory management system.
These software come with all the right integrations and tools to efficiently track inventory and provide real-time stock updates. As a result, you are able to avoid running out of stock. To put it into perspective, when a technician finds out during a repair job that the spare part they need is not in the inventory, they are left with no choice but to change the ETA.
In some cases, parts may take longer than a day to arrive, so you have to keep your customers waiting all that while. This can be the reason for lost customers, meaning you are not going to be meet your revenue targets.
On the contrary, an efficient inventory management system allows you to order just the right amount of spare parts while staying within your budget. At the same time, your technicians have the guarantee of finding the right parts whenever they need them.
What to Order and When
Considering that you are managing inventory through manual counts, chances are that you have a vague idea about how many spare parts to order for the next month. However, growing your repair business in this day and age requires more than just having a vague idea. You need to be absolutely certain about each and every aspect of your business.
For instance, some of the spare parts for rare smartphones may be sitting on your shelves for ages. They might even have passed their expiry dates in some cases. But if you are considering growth, this is not just something you can ignore or bypass.
Just like stockouts, overstocking is also a red flag for your repair business. Managing your finances is about cutting down extra costs from every business area, including inventory. You are not only blocking storage space but spending valuable money on items that you are never really going to need.
In order to get around this issue, repair businesses have to invest in the right inventory management software. Not only do they get to set a minimum stock level but are also able to forecast how many additional spare parts they will need to order in the coming months.
Accelerate Repair Operations
Now that you have done your research and incorporated the right POS system for your cell phone repair business, you can leverage automation and say goodbye to human errors.
The inconsistency of manual inventory tracking that leads to delays in repair orders can now be finally diminished as you will get real-time inventory updates across multiple platforms. This means that whatever you promise your customers is guaranteed to be delivered.
Speaking of customers, you can also provide them with the functionality to track their repair orders. You can simply create a repair ticket and each one of your employees and technicians can update it as they work on the order. The user-friendly interface of these POS systems is a cherry on top, as it means they won’t need additional training to understand how to use the software.
Keep Up with Market Trends
This is something that applies to businesses of all types and scales. Keeping up with market trends allows you to implement the best strategies and stay ahead of your competition. The goal here is to include the latest items and spare parts in your next inventory order, as old ones may not be in demand anymore. Moreover, there are always newer tools being introduced for technicians to perform repairs more efficiently.
Regardless of how well your repair business is doing, your inventory needs to be optimized and loaded with items that technicians require on a daily basis. Mastering the art of inventory management has now been made easier with the introduction of feature-rich repair shop inventory software.